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See also:

    http://www.crm-best-practices.com/   » CRM & SFA Best Practices - Features articles about using and setting up customer relationship management and sales force automation solutions.

    http://www.crmblog.org   » CRM Blog - News and commentary on CRM topics, including software and implementation.

    http://www.crm-daily.com/   » CRM Daily - CRM news and information.

    http://www.crm2day.com/   » CRM Today - Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.

    http://www.crmdirectory.com   » CRMDirectory.com - News, products, and tutorials for those interested in customer relationship management.

    http://www.customerservicemanager.com/   » CSM - Offers journal, advice, and information for customer service professionals.

    http://www.insightexec.com/   » Customer Management Community (CMC) - News, information, advice and best practice case studies.

    http://www.customerservicegroup.com   » Customer Service Group - Resource for customer service, call center and helpdesk professionals.

    http://www.destinationcrm.com/   » destinationCRM.com - Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.

    http://www.ecrmguide.com/   » eCRMGuide - Customer relationship management and e-business news.

    http://www.ecustomerserviceworld.com/   » eCustomerServiceWorld.com - Articles, case studies and white papers as well as news, information, advice and jobs.

    http://www.eccs.uk.com   » European Centre for Customer Strategies (ECCS) - Advice and information on customer relationship management including forums, articles, white papers, industry news, and analysis tools.

    http://www.outsourcing-crm.com   » Outsourcing CRM - Case studies and best practices focused on customer relationship management.

    http://www.serviceuntitled.com/   » Service Untitled - A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.

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