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Top: Business: Telecommunications: Call_Centers: News_and_Media:

    http://www.callcentermagazine.com/   » Call Center magazine - Call Center Magazine covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone.

    http://www.callcentertimes.com/   » Call Center Times - Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.

    http://www.contactcenterworld.com   » Contactcenterworld.com - Online news for the industry.

    http://www.outboundfocus.com/   » Outbound Focus - Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.

    http://www.telcall.com.au   » Telcall Magazine - Australian magazine for the call centre industry, contains information about the latest developments and best practices within the industry.

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